🚚Logistics & Transportation

AI Voice Agents for Logistics & Transportation

Automate dispatch calls, delivery updates, and driver coordination 24/7

Common Challenges in Logistics & Transportation

Constant 'Where is my delivery?' calls

Drivers need dispatch support at all hours

High volume of scheduling and rescheduling

Customer delivery preference updates

Peak season call volume spikes

How Kallina AI Solves These Challenges

Real-time delivery tracking with carrier integration

24/7 driver support and dispatch coordination

Automated delivery scheduling and rescheduling

Customer preference updates and notifications

Scalable capacity for peak seasons

Key Benefits for Logistics & Transportation

📍

Delivery Tracking

Real-time status updates with carrier integration

🚛

Driver Support

24/7 dispatch coordination and assistance

📅

Schedule Management

Handle delivery windows and rescheduling

📱

Customer Updates

Proactive delivery notifications

📈

Peak Scalability

Handle holiday and sales volume spikes

💻

TMS Integration

Connect with transportation management systems

Results You Can Expect

2000+
Calls Handled Daily
70%
Cost Reduction
91%
Customer Satisfaction
2
ROI Timeline

Use Cases for Logistics & Transportation

Delivery Status

Provide real-time delivery tracking with ETA updates

Rescheduling

Allow customers to change delivery dates and windows

Driver Dispatch

Coordinate drivers with route updates and instructions

Proof of Delivery

Confirm deliveries and handle exception reporting

Frequently Asked Questions

Can it integrate with our TMS?
Yes, we integrate with major TMS platforms including Oracle TMS, SAP TM, Manhattan, and others for real-time data sync.
How does driver support work?
Drivers can call for route updates, delivery instructions, customer contact info, and escalate issues to dispatch automatically.
Does it support last-mile delivery?
Absolutely. We handle B2C delivery inquiries including time windows, delivery instructions, and failed delivery rebooking.
Can it handle peak season volume?
Yes, Kallina scales instantly to handle holiday and promotion season spikes without adding staff.

Ready to Transform Your Logistics & Transportation Business?

Join hundreds of businesses already using Kallina AI to automate their customer communications.

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Made with ♡ by Kallina AI Team — 2025