Integrations
The systems the agent works with today
The catalogue is split into two: what is connected and working now, and what is next. We do not give launch dates. For any system with a documented API, we build the connection through webhooks.
Integrations catalogue
Filter by category. Green means the integration is built and used; amber means it is on the list, with no promised deadline.
Displayed category: All
- Available
amoCRM / Kommo
After the call, the lead receives the appropriate stage, a note with a summary and, if needed, a task.
Details - Available
Bitrix24
Read and write in your portal through flows built at startup, not through fixed rules.
Details - Available
Zoho CRM
Contacts become call lists; records are read and written through flows.
Details - Available
Google Sheets
Rows in a table become the call campaign, with rhythm and pause.
Details - Available
Altegio
The agent checks the available slots and creates the appointment in your account.
Details - Available
Syrve (iiko)
Searching for an order, the customer history and comments written on the order.
Details - Available
SMS via Infobip
Confirmations, reminders and messages after the call, sent by the agent or the campaign.
- Available
Webhook tools in the call
During the call, the agent calls your address and uses the response in the reply.
- Available
SIP / Asterisk telephony
Your numbers and lines connect via SIP, with inbound calls and data.
- Available
Stripe
Payment for your Kallina subscription. It is not an integration of the agent with your shop.
- Coming soon
Eustoma
Dental software: appointments and the patient record. The connection is not built yet.
- Coming soon
Other clinic systems
Appointments and medical records from other programmes used by clinics.
- Coming soon
r_keeper
Restaurant cash register: orders and menu.
- Coming soon
Oracle Micros
Restaurant and hotel cash register.
- Coming soon
1C
CRM and ERP on 1C: clients, orders and documents.
- Coming soon
HubSpot
CRM: contacts, deals and activities.
- Coming soon
Pipedrive
CRM: sales pipeline and activities.
- Coming soon
Other on request
If your system has a documented API, we build the connection through webhooks or API.
When your system is not on the list
Webhook during the call
The agent sends a request to your address and uses the response in the conversation, for example the status of an order.
Post-call flows
The call result can start a flow that writes to your system: a new row, an updated record, a sent message.
Built integration
If the system has documented API, we can build a dedicated connection. We set the cost and timeline after we review the documentation.
Frequently asked questions
What does "Available" mean on a card?
That the connection is built in the platform and has been used on real accounts. What is written on the card is what the integration does, not what we would like it to do.
What does “Coming soon” mean?
That the system is on our list, but the connection is not built yet. We do not promise a date; if you need it now, we can talk about a webhook or a project-built integration.
Does the call result get into the CRM automatically?
In amoCRM, yes. In Bitrix24, Zoho and Google Sheets, write-back is done through a flow configured for you, not automatically after each call.
Do you have integration with HubSpot, Salesforce or Pipedrive?
We do not have ready-made integrations with them. It can be done through webhooks or through an integration built on their API.
Can the agent write on WhatsApp?
No. Kallina works on the phone and on the website. For WhatsApp, Instagram and website chat, use aichat.md.
Who configures the integration?
At the start of the project we configure it together with you. The account connection is made by someone with administrator rights in your system.
Does the data pass through other services?
The integration transmits only the data necessary for the action. The list of providers that process data is on the security page.
Tell us what system you use
We check during the demo whether the agent can connect to it and how.