Kallina Voice AI

Cookie Policy

Information about the use of cookies on kallina.info

Cookie Policy

Information about the use of cookies on kallina.info

11. Introduction

This Cookie Policy explains what cookies are, how we use them on the kallina.info website, and what options you have to manage them. This policy is part of our commitment to transparency and compliance with: General Data Protection Regulation (GDPR - EU 2016/679) ePrivacy Directive (2002/58/EC, amended by 2009/136/EC) Republic of Moldova Law No. 133/2011 on personal data protection Controller: MEGA PROMOTING S.R.L. IDNO: 1019600021765 Address: mun. Chișinău, str. Alexandru cel Bun 51, of.51 Contact: contact@kallina.info

22. What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, mobile phone) when you visit a website. They allow the site to recognize your device and remember certain information about your visit. Cookies can be: Session cookies: Automatically deleted when you close your browser. Persistent cookies: Remain on your device for a specified period or until you manually delete them. First-party cookies: Set by the website you are visiting. Third-party cookies: Set by other websites or integrated services.

33. Cookies We Use

On kallina.info we use the following categories of cookies:

3.1 Essential (Strictly Necessary) Cookies: These cookies are necessary for the website to function and cannot be disabled. They include: Cookie Name Purpose Duration cookie_consent Stores your cookie preferences 1 year session_id Maintains user session Session csrf_token Protection against CSRF attacks Session locale Language preference 1 year Legal basis: Legitimate interest (Art. 6(1)(f) GDPR) - necessary for website operation.

3.2 Analytics and Performance Cookies: These cookies help us understand how visitors interact with our site: Cookie Name Provider Purpose Duration _ga Google Analytics Distinguishes unique users 2 years _ga_* Google Analytics Maintains session state 2 years _gid Google Analytics Distinguishes users 24 hours _gat Google Analytics Request rate limiting 1 minute Legal basis: Consent (Art. 6(1)(a) GDPR) - requires your explicit agreement.

3.3 Functional Cookies: Enable enhanced functionality and personalization: Cookie Name Purpose Duration user_preferences Preferred display settings 1 year recently_viewed Recently visited pages 30 days chat_session Support chat session Session Legal basis: Consent (Art. 6(1)(a) GDPR).

3.4 Marketing Cookies: Used to display relevant advertisements: Cookie Name Provider Purpose Duration _fbp Facebook Ad tracking 3 months _gcl_au Google Ads Advertising conversions 3 months li_sugr LinkedIn Browser identification 3 months Legal basis: Consent (Art. 6(1)(a) GDPR). Note: Marketing cookies are disabled by default and require your explicit consent to be activated.

44. Cookie Consent

In accordance with GDPR and the ePrivacy Directive, we ask for your consent before placing non-essential cookies on your device. On your first visit to our site, you will see a cookie banner that allows you to: Accept all cookies - enable all categories Reject non-essential cookies - only strictly necessary cookies Customize preferences - select desired categories You can change your preferences at any time by accessing the "Cookie Settings" link in the site footer or on this page.

55. Managing Cookies

You have several options for managing cookies:

5.1 Browser Settings: You can configure your browser to block or delete cookies: Chrome: Settings > Privacy and security > Cookies Firefox: Options > Privacy & Security > Cookies Safari: Preferences > Privacy > Manage Website Data Edge: Settings > Cookies and site permissions

5.2 Third-Party Cookie Opt-Out: You can opt out of third-party cookies by visiting: Google Analytics: tools.google.com/dlpage/gaoptout Facebook: facebook.com/policies/cookies LinkedIn: linkedin.com/psettings/guest-controls All Advertising Cookies: youronlinechoices.eu

66. International Data Transfers

Some cookie providers (such as Google and Facebook) may transfer data outside the European Economic Area. These transfers are protected by: Standard contractual clauses approved by the European Commission Adequacy certifications (where applicable) Other safeguards compliant with Art. 46 GDPR For details, please refer to the respective providers' privacy policies.

77. Your Rights

In relation to cookies and personal data processed, you have the following rights: Right of access - to know what data we process Right to rectification - to correct inaccurate data Right to erasure - to request data deletion Right to restriction - to limit processing Right to portability - to receive data in a portable format Right to object - to object to processing Right to withdraw consent - at any time, without affecting the legality of prior processing To exercise your rights, contact us at: contact@kallina.info

88. Policy Changes

We may update this Cookie Policy periodically. Significant changes will be notified through: A banner on our website Updating the "Last updated" date Email (for registered users, when necessary) We recommend checking this page periodically.

99. Contact

For questions about this Policy or the use of cookies: MEGA PROMOTING S.R.L. IDNO: 1019600021765 Address: mun. Chișinău, str. Alexandru cel Bun 51, of.51 Republic of Moldova IT Park Moldova Resident Email: contact@kallina.info Phone: +373 61 066 888 Supervisory Authority: National Center for Personal Data Protection (CNPDCP) Address: MD-2004, mun. Chișinău, str. Serghei Lazo, 48 Tel: +373 22 820 801 Website: datepersonale.md

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