Industries
Where a voice agent makes sense
We have selected the fields where calls are many, repetitive and can be described by rules. For each one, we state what the agent takes over, what stays with people and what needs to be prepared.
Fields described in detail
- Orders
Restaurants and delivery
Order status, delivery notes, menu questions, with data from Syrve (iiko).
Details - Dispatch
Logistics and courier services
Calls to couriers for each delivery, with acceptance, retry and estimated time.
Details - Appointments
Clinics and dentistry
Appointments, reminders and administrative questions, with written limits for medical topics.
Details - Leads
Real estate
Qualifying calls from adverts and complete leads for the broker.
Details - Information
Town halls and institutions
Citizen information line, proposed as a pilot project.
Details
Other fields where we work on project basis
Dedicated pages are coming. Until then, we discuss them directly at the demo.
- Tourism
Hotels and tourism
Booking requests, guests’ frequently asked questions, handover to reception.
Details - Auto
Car service and dealerships
Service appointments, test-drive requests, stock enquiries.
Details - Commerce
Retail and e-commerce
Order confirmations, delivery status, calls for unfinished orders.
Details - Finance
Finance and insurance
Payment reminders and renewals, with attention to consent and legal limits.
Details
Signs that a voice agent can help you
The same questions, every day
If operators answer the same question dozens of times, the answer can be written once.
Call lists
Confirmations, reminders, surveys that no one does any more because there is no time.
Calls at inconvenient hours
In the evening and at weekends, when no one is on the phone, but customers still call.
Frequently asked questions
Do you have case studies by industry?
We do not publish case studies without the client’s written consent. The pages describe flows we configure and their limits.
My field is not on the list.
That does not mean it cannot be done. Describe your calls at the demo and we will tell you honestly whether a voice agent makes sense.
Do you work with companies from any country?
Yes. Local numbers come through SIP operators from many countries, and the agent and language are chosen according to your market.