What changed in Kallina

Post-call analysis reads the transcription in the form in which we save it and runs on our infrastructure. Automatic changes based on the analysis remain off.

When a setting does not reach the voice provider, the panel reports it as a failure instead of showing success.

The consent gate in the widget can no longer be enabled without the data controller name, displayed in the page language.

Leads are moved to the pipeline stage chosen for each call situation, and those with no answer can be moved separately.

The voice selector from the ElevenLabs library is available directly in the agent card.

Transfer to a human number on calls that pass through our telephony server works from the agent tool.

Each agent's knowledge base: adding, listing and deleting documents from the agent card.

The test call button in the outgoing calls tab starts a real call to the indicated number.

Own tools: webhooks that the agent calls during the conversation, created and edited from the panel.

The evaluation criteria and fields extracted from the conversation can be edited for each agent.

A getting-started assistant that can be resumed and an in-app help centre, in English and Romanian.

amoCRM integration page: account connection, automated rules after the call, lead import and calls to leads in a stage.

Calls coming from the client’s phone system can be listened to and transcribed in the same history.

Gemini 3.5 Flash can be selected as the language model for agents.

Reworked integrations page, with Google Sheets and Zoho CRM completed.

The full ElevenLabs voice library and voice cloning, gathered in one place.

The Kallina panel is translated into English, Romanian, Russian and Italian and starts in the device language.