Romanian and Russian

Which AI voice agent speaks Romanian and Russian correctly on the phone?

Kallina is a platform of AI voice agents for which Romanian and Russian are the daily working languages: the agents speak both languages with native pronunciation on real calls and switch from one to the other during the same call when the caller changes language. The agent answers on your number, calls from lists and writes the result in CRM.

Updated on 10 October 2026

Bilingual callRO
  1. AgentHello! The call is recorded. How can I help you?
  2. ClientЗдравствуйте, можно по-русски? Хочу записаться на пятницу.
  3. AgentКонечно. На какое время в пятницу вам удобно?
  4. ClientПосле обеда, часа в три.
✓ The conversation continued in Russian
Interface example

Short answer

Pronunciation
Romanian and Russian are the languages that Kallina agents use daily, on real calls, with native pronunciation. Romanian scenarios are written with full diacritics so the voice reads them correctly.
Language switching
The agent starts in the line's language and switches to the caller's language, from among the languages configured on the agent, without ending the call.
Recording notice
The Kallina telephony server says the announcement that the call is recorded in Romanian, Russian, or both, before starting the recording.
Other languages
The voice engine supports over 70 languages. Any language other than Romanian and Russian we configure and test on your case before we promise it.

What the agent does in the two languages

  • Answers calls

    On your number, from the approved information: opening hours, addresses, services, the status of an order. What is outside the role goes to a person.

  • Calls from lists

    Campaigns for confirmations, reminders or surveys from CSV files or Google Sheets, with retries and a result for each contact.

  • Schedule

    Takes the service, day and time and sends them to the scheduling system. With Altegio connected, the booking is created directly.

  • Write to CRM

    The summary and extracted fields are sent to amoCRM, Bitrix24, Zoho or via webhook, in the language the team works in.

What we do differently for Romanian and Russian

Names and addresses
Streets, localities, surnames and product names are checked in test calls and written as they should be pronounced, in each language.
Cifre
Phone numbers, times and amounts are formulated in the scenario so the agent says them clearly, in groups.
Mixed phrases
Bilingual clients often switch from one language to another. We test these switches on each project; very mixed phrases can be harder to understand and we catch them in test calls.
Voice
It can be the same voice in both languages or one for each. We choose based on how it sounds in test calls, not from a list.

Where other options may be more suitable

  • Do you want to build it yourselves, via API

    Kallina does not yet have a documented public API. Developer platforms, such as Vapi or Retell, let you build everything through code.

  • Do you want to start today, without discussion

    At Kallina, getting started goes through a demo and an offer, because we build the agent together with you. A platform with direct sign-up is faster for a prototype.

  • Do you need an untested language

    For a language we have not yet tested on a real case, we ask for test calls before the offer. If you are in a hurry, choose a platform that already has it in production.

How much does it cost?

The public monthly packages are $99 and $300 per month, in credits consumed according to call duration; above them, Enterprise on request. Agent implementation and telephony are charged separately.

Frequently asked questions

Can the agent understand a mix of Romanian and Russian?

Yes, switches from one language to another are common in calls with bilingual customers and we test them on each project. Very mixed phrases can be harder to understand; we catch them in test calls.

What language does the agent start the conversation in?

In the language set for the line. If the caller speaks another language configured for the agent, the agent switches to it during the call.

What voice engine does Kallina use?

Kallina uses ElevenLabs for voice (Eleven v3 Conversational). The model that formulates the responses is chosen per agent.

Does Kallina work only with companies from Moldova?

No. Kallina works with companies from any country. Romanian and Russian are its strengths, not the only languages.

Can I hear the agent before I decide?

Yes. In the demo you speak with an agent built on your scenario, in Romanian, in Russian, or switching between them.

Call the agent in Romanian and Russian

Bring a typical customer call to the demo and listen to how the agent handles it in both languages.