Russian language
AI voice agent in Russian
Russian is one of the two languages in which Kallina agents speak daily on real calls, with native pronunciation. The agent answers calls, makes calls from lists, schedules appointments and confirms orders in Russian, and if the caller switches to Romanian or another configured language, the agent switches too, in the same call.
Updated on 10 October 2026
- AgentЗдравствуйте! Звонок записывается. Чем могу помочь?
- ClientХочу перенести запись с четверга на пятницу.
- AgentХорошо. На какое время в пятницу вам удобно?
- ClientНа 15:30, если можно.
What the agent does in Russian
Incoming calls
Answers from approved information: schedule, addresses, services, order status. Anything outside the role goes to a human.
Call campaigns
Confirmations, reminders and surveys from CSV lists or Google Sheets, with retries and a result for each contact.
Appointments
The service, specialist and time, sent to the appointment system. With Altegio connected, the appointment is created directly.
CRM
The summary and extracted fields go to amoCRM, Bitrix24, Zoho or via webhook.
Russian, together with other languages
- Russian and Romanian
- On a line with bilingual clients, the agent switches from one language to another depending on the language the caller speaks.
- One agent per language
- If the texts differ between markets, we set up one agent for each language, with its own voice and scenario.
- The Notice
- The notice that the call is recorded is spoken in Russian, Romanian or both, depending on the line the call comes in on.
- Names and figures
- Names, addresses, times and amounts are checked in test calls, so the agent can pronounce them correctly in Russian.
How much does it cost?
The public monthly packages are $99 and $300 per month, in credits consumed according to call duration; above them, Enterprise on request. Agent implementation and telephony are charged separately.
Frequently asked questions
Is the voice in Russian different from the one in Romanian?
It can be the same voice or a different one. We choose the voice based on how it sounds in each language on test calls.
Does the agent understand a mix of Russian and Romanian?
Yes, switches from one language to another are common in calls with bilingual customers and we test them on each project. Very mixed phrases can be harder to understand; we catch them in test calls.
Which countries is it suitable for?
For companies in any country with Russian-speaking clients. The number connects via SIP from your operator, after a check before the offer.
Can the call summary be in another language?
Yes. The transcription keeps the spoken language, and the summary for the team can be written in the language you work in.
Call the agent in Russian
At the demo, you speak to it using your scenario, in Russian or switching to Romanian.