- Customer Support AI
What AI handles: FAQ (policy, shipping, returns), order tracking (status, ETA, link), troubleshooting tehnic (reset, configurare), account management (password, billing). Results: 75% automatizare, €50K economii/an, răspuns <30s, CSAT 4.8/5. Transfer to human: Automat când conversația e complexă sau client cere explicit. Best for: E-commerce, SaaS, telecom, retail Moldova/România cu 500+ tickets/lună.
Last updated: 14 Noiembrie 2025
Ce Automatizează AI
Întrebări Frecvente
Policy, shipping, returns - instant answers
Order Tracking
Status comenzi, ETA livrare, link tracking
Technical Troubleshooting
Reset, configurare, diagnosticare probleme
Account Management
Password reset, billing, subscription changes
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Retailer Top 10: 75% automation, €50K savings, 4.8/5 CSAT