AI-Powered Email Automation
Extinde capabilitățile voice AI la canalul email pentru customer service complet.
Email Features
Inbound Processing
- • Email parsing și classification
- • Intent extraction din email
- • Auto-categorization
- • Priority detection
Auto-Responses
- • AI-generated replies
- • Template-based responses
- • Personalization tokens
- • Multi-language support
Email Providers
- • Gmail/Google Workspace
- • Microsoft 365/Outlook
- • SendGrid API
- • SMTP/IMAP direct
Workflows
- • Email to ticket creation
- • Follow-up sequences
- • Escalation triggers
- • Voice callback from email