One AI, Every Channel
Voice AI-ul Kallina funcționează pe toate canalele: voice, chat, SMS, email, social media - cu context persistent.
Supported Channels
💬
Chat Integration
Live chat și chatbot integration
📱SMS Integration
Two-way SMS messaging
📧Email Integration
Email automation și responses
🌐Social Media
Facebook, Twitter, LinkedIn
💚WhatsApp Business
WhatsApp Business API
🔵Facebook Messenger
Messenger bot integration
📷Instagram DM
Instagram direct messages
🖥️Web Widget
Embeddable voice widget
📲Mobile App
iOS și Android SDK
🎙️In-App Voice
Voice în mobile apps
🔄Channel Switching
Seamless channel transitions
💾Context Preservation
Context across channels
📥Unified Inbox
All channels în one view
🔀Channel Routing
Smart channel routing
⬆️Escalation Paths
Cross-channel escalation
📊Channel Analytics
Per-channel performance
📜Cross-Channel History
Complete interaction history
⚙️Channel Preferences
Customer channel preferences
🔔Notification Management
Multi-channel notifications