Cost Reduction
Order Accuracy
Faster Service
Higher Ticket
Quick service restaurants process hundreds of orders daily, with drive-thru accounting for 70%+ of revenue. Voice AI transforms order-taking from a labor challenge into a competitive advantage—faster service, perfect accuracy, and intelligent upselling.
Whether it's handling the lunch rush at the drive-thru or taking phone orders for pickup, Kallina understands complex customizations, manages allergy concerns, and never forgets to suggest fries with that.
Key Capabilities
Complex Customization
Handle any modification—no onions, extra pickles, half-and-half.
Dynamic Upselling
AI-powered suggestions based on order and time of day.
Allergy Management
Flag ingredients and suggest alternatives automatically.
Promotions
Automatically apply and promote current deals.
Speed Optimization
Queue management and order prioritization.
Multi-Channel
Drive-thru, phone, and app orders unified.
How It Works
Customer Arrives
Vehicle enters drive-thru lane or customer calls for order.
Order Taking
AI greets and takes complete order with all customizations.
Upsell & Confirm
Suggest additions and read back order for confirmation.
Kitchen Send
Order transmitted to kitchen display system instantly.
Sample Conversation
Kallina AI
"Welcome to Wendy's! What can I get started for you today?"
Caller
"I'll have a Dave's Double with no onions and a large fry."
Kallina AI
"Got it—Dave's Double, no onions, and a large fry. Would you like to make that a combo with a drink for just $2 more?"
Caller
"Sure, I'll take a large Coke."
Kallina AI
"Perfect! One Dave's Double combo, no onions, with large fries and a large Coke. That's $11.49 at the first window. Thank you!"
Integrations
Ready to Get Started?
See how Kallina voice AI can transform your restaurant operations.