AI Performance Assessment
Framework complet pentru evaluarea și compararea performanței modelelor voice AI.
Evaluation Dimensions
Accuracy Metrics
- • Word Error Rate (WER)
- • Intent accuracy
- • Entity extraction F1
- • Response relevance
Quality Metrics
- • Response coherence
- • Factual accuracy
- • Safety compliance
- • Natural language quality
Performance Metrics
- • Latency p50/p95/p99
- • Throughput capacity
- • Resource utilization
- • Scalability testing
User Experience
- • Task completion rate
- • User satisfaction scores
- • Conversation length
- • Escalation rate