AI-Human Collaboration
Integrarea expertizei umane în ciclul de îmbunătățire a voice AI.
HITL Applications
Quality Review
- • Response validation
- • Accuracy verification
- • Safety review
- • Edge case handling
Training Support
- • Data annotation
- • Example curation
- • Error correction
- • Intent definition
Escalation Handling
- • Complex case review
- • Low confidence routing
- • Exception handling
- • Learning extraction
Continuous Improvement
- • Feedback processing
- • Pattern identification
- • Guideline updates
- • Model retraining triggers