AI Improvement Cycles
Sisteme de feedback care alimentează îmbunătățirea continuă a voice AI.
Feedback Sources
User Feedback
- • Post-call surveys
- • In-conversation thumbs
- • Explicit corrections
- • Feature requests
Agent Feedback
- • Escalation reasons
- • Quality annotations
- • Suggested responses
- • Error flagging
Implicit Signals
- • Task completion rates
- • Repetition patterns
- • Abandonment analysis
- • Engagement metrics
Processing
- • Feedback aggregation
- • Pattern identification
- • Priority scoring
- • Action generation