Kallina Voice AI

Security Policy

Our measures for data protection and information security

Security Policy

Our measures for data protection and information security

11. Introduction

At MEGA PROMOTING S.R.L., customer data security is our top priority. We implement measures compliant with: ISO 27001:2022 SOC 2 Type II GDPR Art. 32

22. Encryption

Data at rest: AES-256 Data in transit: TLS 1.3 Voice recordings: AES-256-GCM (end-to-end) Backups: AES-256

33. Access Control

Mandatory MFA for all employees RBAC (Role-Based Access Control) Least privilege principle Quarterly access reviews SSO available for Enterprise

44. Infrastructure

ISO 27001, SOC 2 certified data centers Next-gen firewalls, IDS/IPS 24/7 SIEM monitoring Automatic DDoS protection Multi-zone redundancy

55. Application Security

Integrated Secure SDLC Mandatory code review Automatic SAST/DAST Annual penetration testing Continuous vulnerability scanning

66. Incident Response

Complete plan: Detection → Analysis → Containment → Eradication → Recovery → Lessons learned Notifications per GDPR Art. 33-34 within 72 hours.

77. Vulnerability Reporting

We appreciate responsible disclosure: Email: contact@kallina.info (subject: "Security") Response within 24 hours

88. Contact

MEGA PROMOTING S.R.L. IDNO: 1019600021765 Email: contact@kallina.info Phone: +373 61 066 888

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